Our goal is to satisfy our client needs with the latest hair trends and techniques by providing the best customer service. We use Goldwell as our coloring company. We retail Goldwell and Framesi products.
Services Prices vary depending on stylist and hair length.
Salon Policies Up-do's If you have an appointment for an Up-do, please come in with clean, dry hair. Additional charges will apply if a shampoo or blow-dry are needed. Reservations & Cancellations Extensive and/or multiple salon services may require a major credit card to secure your appointment. If you must reschedule or cancel your appointment(s), please notify us 24 hours in advance to avoid an automatic credit card charge of 25% of the service total. For a "no show", your credit card will automatically be charged 50% of the services total. Confirmation Notifications As a courtesy, we confirm your scheduled appointment. Our scheduling system will send out an email or text message reminder at least two days prior to your appointment. If our scheduling system is unable to reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments, and potential cancellation fees. Arrival If you are late for an appointment, it may be necessary to reschedule. Your stylist will do his/her best to accommodate you. In order to ensure the best service and experience, we encourage you to arrive 15 minutes prior to your scheduled appointment. Forms of Payment We reserve the right to change prices and services at any time without notification. We accept Visa, AMEX, Master Card, Discover, Cash and Check. Gratuities Gratuity (tipping) is up to the discretion of each client. The industry average is $15%-20% of the service total prior to discounts or incentive offers. Our team greatly appreciates your generosity! Gift Cards/Gift Certificates Gift cards and gift certificates cannot be exchanged for cash, nor will cash be given in exchange for unused balances. Gift cards and gift certificates are non-refundable, but they are transferable. Returns Retail products may be returned or exchanged with an original receipt within 7 days. We do not offer or apply credit toward services for returned merchandise.